Lodging Expectations

Prior to your first hotel stay, you will have completed a Client Enrollment/Pet Profile, and Client Agreement which includes specific information to enable us to make your pet's stay most enjoyable. You will also sign a Rules & Regulations form.

You will be warmly welcomed to Ruffin' It Resort and your V.I.Pup gets a special treat! We will check you in while your dog is given a chance to check out their surroundings and conduct a 'sniff test'. We'll escort him/her (and you, if you'd like to see the fabulous accommodations) to their bungalow, suite, villa, Central Bark Lounge, Ambassador, or Presidential Suite where they will be further welcomed with a biscuit on their pillow. We'll then accompany him/her outside so he/she can explore the play park and continue to receive love and attention. The entire process takes about 10-15 minutes so please allow some extra time this first visit.

We'll do all sorts of fun activities during their stay and you can call anytime to see how your 'fur baby' is doing. There is also a 'Ruffin' It Remote' in each indoor play park so you can log in and see just how much fun he's having! If you have access to the web while you're away, just call us and we'll bring your V.I.Pup into a play park to wave "Hi." We're really looking forward to having your four-legged friend as our guest.

We promise to make every experience with Ruffin' It Resort the BEST experience by treating every dog as if they are our own with loads of love, attention, and fun! Ruffin' It Resort is about your peace of mind and Sparky's comfort and happiness.

Madison Animal Hospital boarding
Treatment for your boarded pets at Madison Animal Hospital

Treatment

Your companion is a member of the family and you want what’s best for him/her. The greater Madison area offers a number of choices for both daycare and overnight stays. So what should you do to ensure your furry friend will receive the care that’s right for him/her?

To make a reservation, call us today or make a hotel reservation request or a daycare reservation request online. We look forward to making your dog's dreams come true!

Here are a few things to ensure proper care

  • Take A Tour
  • Associations
  • Information to Ensure Quality
  • Staff
  • Outdoor Time/Activities/Amenities
  • Daycare Group Sizes
  • Dog Groups
  • Safety
  • Special Needs
  • Make Reservations in Advance
  • Inform the Pet Care Facility
  • Your Companion’s Comfort
  • Comfort Your Pet
  • Go With Your Gut

Ruffin' It Resort's Cancellation Policy

Due to the popularity of our services and the length of waiting lists for our hotel, our 48-hour cancellation policy will be applied if any changes are made to the reservation. Any changes made to the reservation dates, without 48 hours prior notice, will be CHARGED IN FULL for the entirety of the reservation.

During busy holiday seasons, we will have a 7-day cancellation policy in effect.

The 7-day cancellation policy is in effect for the following holidays:

Spring Break /Easter
Memorial Day weekend
Independence Day weekend
Labor Day weekend
Thanksgiving
Christmas/New Year's

Thank you for your understanding.

Boarding services at Madison Animal Hospital